Privacy Policy – Waldos Bike Spares & Accessories
At Waldos.in, we take your privacy seriously and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information from you when you use our website, make a purchase, or interact with our customer service. This includes:
- Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
- Order Information: Details about the products you purchase, your payment method, and shipping details.
- Browsing Information: We collect data about your interaction with our website, including IP addresses, browser type, device information, and pages visited through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Processing Orders: To complete your purchase, process payments, and arrange delivery.
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
- Improving Our Services: To analyze how customers use our website and improve user experience.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of marketing communications at any time.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption technologies like SSL (Secure Socket Layer) to protect sensitive data during transmission.
However, no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in running our business, such as:
- Payment gateways for processing transactions
- Shipping and courier services to deliver your orders
- Marketing service providers, with your consent
These third parties are contractually bound to protect your information and use it only for the services they provide to us.
We may also disclose your information if required by law, such as in response to a subpoena or other legal processes.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences, personalize content, and analyze website traffic. You can manage or disable cookies in your browser settings, but please note that this may impact the functionality of the website.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update or Correct: Update or correct any inaccurate or incomplete information.
- Delete: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-out of Marketing: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the bottom. We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:
Email: support@waldos.in
WhatsApp: +91 9876543210
Last Updated: December 2024
Thank you for trusting Waldos.in with your personal information. We are committed to ensuring a safe and secure shopping experience for all our customers.